Frequently Asked Questions

💡 Before You Buy

What is FontStation? FontStation is a boutique studio offering digital and embroidery fonts for creative professionals and crafters. What types of products do you offer? We offer a wide range of high-quality digital products, including:

  • Standard fonts – for logos, crafts, branding, and more
  • Embroidery fonts – digitized and ready for your machine
  • Embroidery designs – including decorative elements and motifs
  • Clipart alphabets – hand-drawn or stitched style graphics for crafting
  • Custom embroidery designs – made on request

All of our products are designed to work beautifully with tools like Cricut, Silhouette, and embroidery machines. Who are your products made for? Our fonts and embroidery designs are made for everyone—from passionate crafters and small business owners to hobbyists, DIY creators, and designers.

We design everything to be flexible, beginner-friendly, and easy to use across a wide range of creative tools and projects. Where can I buy your fonts? You can shop our full collection right here on our website, or visit our Etsy store if you prefer shopping there.

We offer the same high-quality fonts in both places! Browse our Etsy shop

🖋️ Fonts

What file types do I get with a standard font? You’ll receive .OTF and .TTF font files—compatible with Windows, Mac, Adobe, Canva Pro, Cricut, and more.

We also include high-quality SVG, PNG, and PDF versions for easy use in print, digital previews, and cutting machines. Are your fonts Mac and PC compatible? Yes, our fonts work smoothly on both Windows and macOS systems. How do I install the fonts? Windows: After downloading the ZIP file, right-click to extract it. Then, right-click the font file (.OTF or .TTF) and choose “Install.” The font will now be available in your design programs.

Mac: Double-click the ZIP file to unzip it. Then double-click the font file, and click “Install Font” in the Font Book app. It will be added to your system and ready to use in supported apps. Can I use your fonts in Cricut, Silhouette, or Canva? Yes! Our fonts work great with:

🧵 Embroidery Fonts

What is a BX file and how do I use it? A BX file is a special type of embroidery font that works with Embrilliance Express (free software). It lets you type embroidery letters just like a regular keyboard font—no dragging or aligning individual letters.

It’s perfect for beginners and makes design placement fast and easy!

Can I resize embroidery fonts? We recommend using them at their original size to preserve stitch quality. Some software may allow resizing, but results vary. Do I need special software for embroidery fonts? BX Fonts: You can use Embrilliance Express, a free and beginner-friendly software that lets you type your embroidery fonts like a regular keyboard font.

Other Embroidery Formats (PES, DST, etc.): These require embroidery software compatible with your machine, such as Hatch, Brother PE-Design, or similar. What formats do embroidery fonts come in? Usually BX, PES, DST, EXP, HUS, JEF, VP3, and XXX. Check each listing for full format details.

📜 Licensing & Usage

What license comes with my purchase? Every purchase includes a Personal Use License plus 1 commercial sale—so you can start creating and even make your first sale right away.

We believe fonts and embroidery designs should be affordable and accessible—especially for small businesses, independent creators, and makers just getting started. What if I want to sell more than once? Our default license includes 1 commercial sale—just enough to test and profit from your first product.

If you're planning more sales, you’ll need to upgrade to a Commercial License for unlimited commercial use. Visit our Licenses page to choose the right license based on your product type (regular font or embroidery font). Can I digitize your fonts into embroidery? No, please use our ready-made embroidery fonts instead. Font digitizing isn’t allowed under our license. Do you offer extended or web licenses? Yes, for apps, websites, or special cases—just contact us for custom licensing.

📥 Orders & Support

How do I access my downloads? After your purchase, you’ll receive a download link in your email and through your FontStation account.

You can also go directly to your Downloads page at any time to re-download your files.

All files are delivered in ZIP format. Just unzip them to access your font files and extras! I didn’t receive my files—what do I do? First, check your spam or junk folder—sometimes emails with download links can land there.

If you still don’t see your files, don’t worry—we’re here to help. Just reach out to us via our Contact Page and we’ll make sure you get everything you need. Can I get a refund? Due to the digital nature of our products, we don’t offer refunds—but we’re happy to fix any file issues you encounter. Do you take custom requests? Yes, we do! If you have a custom font or embroidery design in mind, we’d love to hear about it.

Just contact us here with your idea, and we’ll let you know if we can bring it to life.